Privacy Policy

AVA Custom Screens & Solutions
Legal Business Name: Breezy Garage Screens LLC
Last Updated: October 14, 2026
Website: https://www.avascreens.com/

1. Introduction

Breezy Garage Screens LLC, doing business as AVA Custom Screens & Solutions ("Company," "we," "us," or "our"), is committed to protecting the privacy and personal information of our customers and website visitors.

This Privacy Policy describes how we collect, use, store, protect, and disclose personal information when you visit our website, request an estimate, schedule an appointment, purchase our services, or communicate with us by telephone, email, or SMS.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Personal Information

First and last name
Email address
Telephone and mobile phone numbers
Residential or business address
City, state, and ZIP code
Project details and service requests
Appointment and scheduling information
Communications and customer inquiries

Automatically Collected Information

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of website visits
Website usage and interaction data
Cookies and similar tracking technologies

SMS Consent Information

When you voluntarily subscribe to our SMS communications, we may collect and maintain records of your consent, including your telephone number, the date and method of consent, your messaging preferences, and opt-out requests.

3. How We Use Your Information

We may use the personal information we collect to:

Respond to inquiries and requests for estimates
Schedule consultations and appointments
Provide garage screen, patio screen, and related installation services
Communicate regarding project estimates, installation schedules, and service updates
Provide customer service and technical support
Send appointment confirmations and reminders
Send SMS communications when appropriate consent has been obtained
Send promotional offers and marketing communications when separately authorized
Improve our website, services, and customer experience
Analyze website performance and marketing effectiveness
Maintain business records
Comply with applicable laws and legal obligations

We do not use SMS consent as authorization to send messages unrelated to the purposes for which consent was provided.

4. SMS Communications and Consent

AVA Custom Screens & Solutions, operated by Breezy Garage Screens LLC, may communicate with customers and prospective customers through SMS text messaging.

Types of SMS Messages

Depending on your consent preferences, messages may include:

Responses to service inquiries
Estimate and consultation follow-ups
Appointment confirmations and reminders
Installation scheduling updates
Customer support messages
Project status updates
Promotional offers, discounts, and marketing communications

How We Obtain Consent

We obtain SMS consent through voluntary, affirmative actions, such as selecting an optional consent checkbox on our website or another documented opt-in method.

Where both promotional and non-promotional SMS messages are offered, we obtain separate consent for each category.

Providing a phone number or submitting a contact form does not automatically constitute consent to receive marketing text messages.

Consent to receive SMS communications is not a condition of purchasing goods or services.

Message Frequency

Message frequency may vary depending on customer requests, appointments, ongoing projects, and selected communication preferences.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile service plan.

Opting Out

You may opt out of receiving SMS communications at any time by replying STOP to any text message from us.

You may receive a final confirmation message acknowledging your opt-out request.

For assistance, reply HELP or contact us at:

Phone: (830) 216-6632
Email: Tony@avascreens.com

Mobile Information Sharing and Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers in support services, such as customer service, is permitted when necessary to operate our business and subject to appropriate privacy protections.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

We do not sell, rent, or transfer mobile phone numbers or SMS consent information to third parties for their independent marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to improve website functionality, understand visitor behavior, and evaluate marketing performance.

These technologies may collect information about your device, browser, website interactions, and browsing activity.

We may use:

Essential cookies necessary for website functionality
Analytics cookies to measure website performance
Functionality cookies to remember visitor preferences
Advertising and conversion-tracking technologies to evaluate marketing campaigns

You may manage or disable cookies through your browser settings, although certain website features may not function properly.

6. Sharing and Disclosure of Information

We may share personal information in limited circumstances, including:

Service Providers

We may use third-party providers for website hosting, customer relationship management, appointment scheduling, payment processing, analytics, and business communications.

These providers may access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose personal information when required by applicable law, court order, or lawful government request.

Business Transfers

If Breezy Garage Screens LLC undergoes a merger, acquisition, restructuring, or sale of business assets, certain customer information may be transferred as permitted by law.

With Your Consent

We may disclose personal information for other purposes when you provide appropriate authorization.

SMS opt-in information and consent records are subject to the additional restrictions described in Section 4 and will not be shared for third-party marketing purposes.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain customer relationships
Fulfill contractual obligations
Resolve disputes
Comply with applicable legal requirements
Maintain necessary business and consent records

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you
Request corrections to inaccurate information
Request deletion of personal information, subject to legal exceptions
Withdraw consent for certain communications
Opt out of promotional emails or SMS messages
Ask questions about our privacy practices

To submit a privacy request, contact:

Email: Tony@avascreens.com
Phone: (830) 216-6632

We will review and respond to requests in accordance with applicable law.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental authorization.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

Our SMS marketing communications are intended for individuals 18 years of age or older.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services that we do not own or control.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

12. Changes to This Privacy Policy

Breezy Garage Screens LLC may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or privacy practices.

When changes are made, we will update the "Last Updated" date at the top of this page.

Changes become effective when the revised Privacy Policy is published on our website, unless otherwise specified.

13. Contact Information

If you have questions regarding this Privacy Policy, our information practices, or SMS communications, please contact:

AVA Custom Screens & Solutions
Legal Business Name: Breezy Garage Screens LLC

Business Address:
109 Split Rail Dr
San Marcos, Texas 78666
United States

Phone: (830) 216-6632
Email: Tony@avascreens.com
Website: https://www.avascreens.com/

14. Terms of Service

For additional information regarding the use of our website, services, and SMS messaging program, please review our Terms of Service:

https://www.avascreens.com/terms-of-service

End of Privacy Policy